jll888 Privacy Policy

1 Overview

jll888 is the Philippines' trusted online casino and sports betting platform, serving Filipino players since 2016. As part of operating a licensed gaming platform, jll888 is required to collect and process certain personal data from registered players. This is necessary to verify player identities, process financial transactions, comply with anti-money laundering regulations, and deliver a safe and personalized gaming experience.

jll888 takes data privacy seriously. We collect only the personal data that is necessary for the purposes described in this Privacy Policy. We do not sell your personal data to third parties. We do not use your data for purposes that are incompatible with the reasons for which it was originally collected. We store your data securely and retain it only for as long as necessary.

This Privacy Policy should be read together with the jll888 Terms and Conditions. Capitalized terms used but not defined in this Privacy Policy have the meanings given to them in the Terms and Conditions.

2 Data Controller

For the purposes of the Data Privacy Act of the Philippines (RA 10173), jll888 acts as the Personal Information Controller (PIC) in respect of the personal data of its registered players and website visitors. As PIC, jll888 determines the purposes and means of processing your personal data.

jll888 has appointed a Data Protection Officer (DPO) who is responsible for overseeing compliance with this Privacy Policy and applicable data privacy laws. Contact details for the jll888 DPO are provided in Section 15 of this Privacy Policy.

3 Data We Collect

jll888 collects the following categories of personal data from players and website visitors:

jll888 does not intentionally collect sensitive personal information as defined under RA 10173 (such as health data, religious beliefs, or political affiliations) unless specifically required by law or regulation.

4 How We Collect Your Data

jll888 collects personal data through the following means:

• Direct collection: When you register a jll888 account, complete identity verification, make a deposit or withdrawal, contact our support team, or participate in a promotion, you provide personal data directly to jll888.
• Automated collection: When you visit jll888.app or use the jll888 mobile interface, our systems automatically collect technical and usage data through cookies, log files, and similar tracking technologies. See Section 9 for more details on cookies.
• Third-party sources: jll888 may receive personal data about you from third-party identity verification providers, payment processors (such as GCash and PayMaya), and fraud prevention services. This data is used solely to verify your identity and protect the security of your account.
• Regulatory sources: In certain circumstances, jll888 may receive information about players from PAGCOR, the Anti-Money Laundering Council (AMLC), or other Philippine regulatory authorities as part of our compliance obligations.

5 Purpose & Legal Basis for Processing

jll888 processes your personal data for the following purposes, each supported by a lawful basis under RA 10173:

• Account registration and management: To create and maintain your jll888 player account, verify your identity, and manage your account settings. Legal basis: performance of a contract.
• Age and identity verification (KYC): To verify that you meet the 21+ age requirement and to comply with Know Your Customer obligations under Philippine gaming and anti-money laundering regulations. Legal basis: compliance with a legal obligation.
• Payment processing: To process deposits and withdrawals via GCash, PayMaya, BPI, BDO, Metrobank, and other supported payment methods. Legal basis: performance of a contract.
• Anti-money laundering compliance: To monitor transactions and report suspicious activity to the AMLC as required by the Anti-Money Laundering Act ( RA 9160, as amended). Legal basis: compliance with a legal obligation.
• Responsible gaming: To monitor gaming activity, enforce deposit limits and self-exclusion requests, and identify players who may be at risk of problem gambling. Legal basis: legitimate interest and compliance with regulatory requirements.
• Customer support: To respond to your enquiries, resolve disputes, and improve the quality of our support services. Legal basis: performance of a contract and legitimate interest.
• Platform security and fraud prevention: To detect and prevent unauthorized access, cheating, multi-accounting, and other fraudulent or abusive activity on the jll888 platform. Legal basis: legitimate interest.
• Marketing and promotions: To send you information about jll888 promotions, bonuses, and new games where you have consented to receive such communications. Legal basis: consent. You may withdraw consent at any time by updating your communication preferences in your jll888 account settings.
• Legal and regulatory compliance: To comply with applicable Philippine laws, regulations, and orders from competent authorities. Legal basis: compliance with a legal obligation.

6 Sharing Your Data

jll888 does not sell, rent, or trade your personal data to third parties for their own marketing purposes. jll888 may share your personal data with the following categories of recipients, strictly on a need-to-know basis and subject to appropriate data protection safeguards:

• Payment processors: GCash, PayMaya, BPI, BDO, Metrobank, and other payment service providers, to the extent necessary to process your deposits and withdrawals.
• Identity verification providers: Third-party KYC and age verification service providers who assist jll888 in verifying player identities and documents.
• Fraud prevention and security services: Providers of fraud detection, risk management, and cybersecurity services that help jll888 protect the platform and its players.
• Regulatory and law enforcement authorities: PAGCOR, the Anti-Money Laundering Council (AMLC), the National Privacy Commission (NPC), and other Philippine government agencies, where disclosure is required by law, court order, or regulatory direction.
• Professional advisers: Lawyers, auditors, and other professional advisers engaged by jll888, subject to professional confidentiality obligations.
• Group companies: Affiliated entities within the jll888 corporate group, where necessary for internal administrative purposes, subject to the same data protection standards as set out in this Privacy Policy.

All third parties with whom jll888 shares personal data are required to handle that data in accordance with applicable Philippine data privacy laws and jll888's data protection standards. jll888 does not permit third-party service providers to use your personal data for their own purposes beyond the specific services they provide to jll888.

7 Data Retention

jll888 retains your personal data for as long as your jll888 account is active and for a period thereafter as required by applicable law and regulation. The following general retention periods apply:

• Account and identity data: Retained for the duration of your account and for a minimum of five (5) years after account closure, in accordance with PAGCOR licensing requirements and the Anti-Money Laundering Act.
• Financial transaction records: Retained for a minimum of five (5) years from the date of each transaction, as required by the Anti-Money Laundering Act and applicable tax regulations.
• Communications and support records: Retained for a minimum of three (3) years from the date of the communication, for dispute resolution and quality assurance purposes.
• Technical and usage data: Retained for up to two (2) years from collection, unless a longer retention period is required for security or fraud investigation purposes.
• Marketing consent records: Retained for the duration of your consent and for a reasonable period thereafter as evidence of consent.

When personal data is no longer required for the purposes for which it was collected and no legal retention obligation applies, jll888 will securely delete or anonymize that data in accordance with its data disposal procedures.

8 Data Security

jll888 implements appropriate technical and organizational security measures to protect your personal data against unauthorized access, accidental loss, destruction, alteration, or disclosure. These measures include:

• Encryption: All data transmitted between your device and jll888.app is encrypted using industry-standard TLS (Transport Layer Security) protocols. Sensitive data stored in jll888's systems is encrypted at rest.
• Access controls: Access to personal data within jll888 is restricted to authorized personnel who require access to perform their job functions. All staff with access to personal data are subject to confidentiality obligations.
• Two-factor authentication: jll888 offers two-factor authentication (2FA) for player accounts to provide an additional layer of security. Players are strongly encouraged to enable 2FA.
• Regular security assessments: jll888 conducts regular security audits and vulnerability assessments of its platform and systems.
• Incident response: jll888 maintains a data breach response procedure. In the event of a personal data breach that is likely to result in a risk to your rights and freedoms, jll888 will notify the National Privacy Commission and affected players in accordance with the requirements of RA 10173.

9 Cookies & Tracking Technologies

jll888 uses cookies and similar tracking technologies on jll888.app to enhance your experience, maintain your session, and analyze platform usage. The following types of cookies are used:

• Strictly necessary cookies: These cookies are essential for the jll888 platform to function. They enable core features such as account login, session management, and security. These cookies cannot be disabled.
• Functional cookies: These cookies remember your preferences (such as language settings and display options) to provide a more personalized experience on jll888.
• Analytics cookies: These cookies collect anonymized information about how players use jll888.app, such as which pages are visited most frequently and how long players spend on each page. This data helps jll888 improve the platform.
• Security cookies: These cookies help jll888 detect and prevent fraudulent activity, unauthorized access, and other security threats.

You can manage your cookie preferences through your browser settings. Please note that disabling certain cookies may affect the functionality of the jll888 platform. Strictly necessary cookies cannot be disabled as they are required for the platform to operate.

10 Your Data Privacy Rights

Under the Data Privacy Act of the Philippines (RA 10173), you have the following rights in relation to your personal data held by jll888:

• Right to be informed: You have the right to be informed about how jll888 collects and uses your personal data. This Privacy Policy fulfills that obligation.
• Right of access: You have the right to request a copy of the personal data that jll888 holds about you, together with information about how it is being processed.
• Right to rectification: You have the right to request that jll888 correct any inaccurate or incomplete personal data held about you. You may update certain account details directly through your jll888 account settings.
• Right to erasure: You have the right to request the deletion of your personal data where it is no longer necessary for the purposes for which it was collected, subject to jll888's legal retention obligations.
• Right to object: You have the right to object to the processing of your personal data for direct marketing purposes. You may exercise this right at any time by updating your communication preferences in your jll888 account.
• Right to data portability: You have the right to receive a copy of your personal data in a structured, commonly used, and machine-readable format, where technically feasible.
• Right to lodge a complaint: You have the right to lodge a complaint with the National Privacy Commission (NPC) of the Philippines if you believe that jll888 has processed your personal data in violation of RA 10173.

To exercise any of the above rights, please contact the jll888 Data Protection Officer using the contact details provided in Section 15. jll888 will respond to all data privacy rights requests within thirty (30) days of receipt, in accordance with RA 10173. In complex cases, this period may be extended by a further thirty (30) days, in which case jll888 will notify you of the extension and the reasons for it.

Please note that certain rights are subject to limitations. For example, jll888 may be unable to delete personal data that it is required to retain by law, or that is necessary for the establishment, exercise, or defense of legal claims.

11 Minors

The jll888 platform is strictly intended for persons aged 21 years and older. jll888 does not knowingly collect personal data from persons under the age of 21. The minimum age for casino-style gambling in the Philippines is 21 years, as prescribed under applicable PAGCOR regulations.

If jll888 discovers or has reason to believe that personal data has been collected from a person under the age of 21, jll888 will immediately suspend the relevant account, delete the personal data collected, and return any deposits made, in accordance with applicable regulations.

12 International Data Transfers

In certain circumstances, jll888 may transfer your personal data to recipients located outside the Philippines, for example where jll888 uses cloud-based service providers or technology partners whose servers are located in other countries. Any such international transfer of personal data will be carried out in accordance with the requirements of RA 10173 and its Implementing Rules and Regulations.

Before transferring personal data outside the Philippines, jll888 will ensure that appropriate safeguards are in place, such as contractual data protection clauses that require the recipient to protect your personal data to a standard equivalent to that required under Philippine law. jll888 will not transfer personal data to countries that do not provide an adequate level of data protection without implementing appropriate safeguards.

13 Third-Party Services

The jll888 platform may integrate with third-party services such as payment gateways (GCash, PayMaya, BPI, BDO, Metrobank) and game content providers. When you interact with these third-party services through the jll888 platform, those third parties may collect personal data about you in accordance with their own privacy policies.

jll888 is not responsible for the privacy practices of third-party service providers. jll888 recommends that you review the privacy policies of any third-party services you use in connection with your jll888 account. jll888 selects third-party partners carefully and requires them to maintain appropriate data protection standards, but jll888 cannot guarantee the privacy practices of third parties.

The jll888 platform does not contain links to external third-party websites for advertising or promotional purposes. Any links present on jll888.app are limited to internal platform navigation.

14 Policy Updates

jll888 reserves the right to update or amend this Privacy Policy at any time to reflect changes in applicable law, regulatory requirements, or jll888's data processing practices. When material changes are made, jll888 will update the "Last updated" date at the top of this page.

Where jll888 considers a change to be significant, it may notify registered players via email or an in-platform notification. Your continued use of the jll888 platform following the publication of an updated Privacy Policy constitutes your acknowledgment of the changes. If you do not agree to the updated Privacy Policy, you should stop using the jll888 platform and may request account closure in accordance with the jll888 Terms and Conditions.

15 Contact & Data Protection Officer

If you have any questions, concerns, or requests relating to this Privacy Policy or the way jll888 handles your personal data, please contact the jll888 Data Protection Officer (DPO):

You may also reach the jll888 support team 24/7 via live chat on the jll888 platform for general account and privacy enquiries. For formal data privacy rights requests, written communication to the DPO email address above is recommended to ensure a proper record is maintained.

If you are not satisfied with jll888's response to your data privacy concern, you have the right to escalate your complaint to the National Privacy Commission (NPC) of the Philippines, which is the supervisory authority responsible for enforcing RA 10173.